Frequently asked questions

Simply download the Hargharwala Customer App from the App Store or Google Play Store, sign up, and navigate to the subscription section. From there, you can choose your preferred subscription plan and place your order with ease.

Yes, absolutely! Our app allows you to manage your subscription preferences conveniently. You can pause or resume deliveries, update delivery schedules, and even cancel subscriptions if needed, all within the app.

You will receive timely notifications through the app regarding your delivery schedule. These notifications will keep you informed about upcoming deliveries, ensuring you never miss a delivery.

You can search for vendors based on your location or browse through categories to find the services you need. Each vendor profile provides detailed information about their offerings.

Once you’ve connected with a vendor, you can explore their product/service list and subscribe to the ones you’re interested in. Payment can be made securely through the app.

Orders are delivered by delivery boys assigned by the vendor. You can track the status of your orders in real-time through the app.

You can contact the vendor directly through the app’s messaging feature to resolve any issues or concerns regarding your orders.

Yes, we use advanced encryption technology to ensure that your payment information is secure and protected.

Yes, you can set up recurring orders for your favorite products/services, making it convenient to receive them on a regular basis without having to place orders each time.

The app provides real-time order tracking, allowing you to monitor the delivery status with notifications of arrival for your orders.

Yes, you can leave reviews and ratings for vendors based on your experience with their products/services, helping other customers make informed decisions.

Yes, you have full control over your subscription preferences and can make changes or updates to your orders directly through the app.

Yes, we offer a loyalty program where you can earn rewards points for your purchases and redeem them for discounts or special offers on future orders.

To register as a vendor, simply download the app, fill out the registration form with your business details, and submit for approval.

Yes, the Hargharwala Vendor App includes a built-in messaging feature that allows you to communicate with your customers directly. Whether it’s addressing inquiries, providing updates, or resolving issues, you can stay connected with your customers effortlessly.

Absolutely! Our app comes with an analytics dashboard where you can access valuable insights into your business performance. Track key metrics such as subscription trends, delivery efficiency, and revenue streams to make informed decisions and optimize your operations.

You can showcase various products and services you offer, along with details such as pricing, availability, and delivery options.

Customers can explore your profile and send connection requests. Once you accept a connection, you can start engaging with the customer and fulfill their orders.

Yes, you can assign delivery boys from your connection list to handle orders. Simply select the delivery boy you want to assign for each order.

Payments for orders are directly transferred to your registered bank account. You’ll receive notifications for each successful transaction.

The app includes analytics tools that provide insights into your sales performance, customer engagement, and other key metrics to help you make informed decisions.

Yes, you can easily update your product/service listings, pricing, and availability in real-time through the vendor app.

The app provides a messaging feature that allows you to communicate with customers efficiently and address any inquiries or messages promptly.

Yes, you’ll receive instant notifications for new connection requests, order placements, and any other relevant updates on the app.

Our customer support team is available to assist you with any questions or issues you may encounter while using the app. Simply reach out through the app’s support channel for assistance.

Download the app and complete the registration process by providing your personal details and necessary documents.

Delivery assignments are sent to you by vendors who have connected with you. You’ll receive notifications for new orders and can accept them based on your availability.

Yes, you can track your earnings through the app, which provides detailed insights into your completed deliveries and payments received.

You can communicate directly with the vendor and the customer through the app’s messaging feature to resolve any issues or coordinate delivery details.

Yes, customers have the option to rate their delivery experience, which can help you build a positive reputation on the platform.

You can set your availability status on the app to indicate when you’re available for delivery assignments and when you’re not.

Yes, the app provides training materials and guidelines to help you understand best practices for efficient and effective delivery service.

Yes, you’ll receive detailed navigation instructions and maps for each delivery assignment to ensure smooth and timely deliveries.

Yes, you can report any issues or provide feedback about delivery routes through the app’s feedback channel, allowing us to continuously improve our services.

Yes, we offer incentives and bonuses for delivery performance, including timely deliveries, positive customer feedback, and other key performance indicators.